客戶指南

KLDiscovery Ontrack (HK) Ltd

  • 聯絡人
  • Frances Chiu, Sales & Operations Manager
  • 公司簡介
  • Ontrack began its journey in 1985 and Data Recovery services was introduced in 1987.

    Today, the company performs an average of 60,000 data recoveries annually across a wide arrange of media types (hard drives, servers, RAID, tape, email, SSD/flash, mobile).

    Recovery Jobs are performing in Class 100 cleanroom (ISO 5)

    A class 100 cleanroom maintains less than one hundred particles larger than 0.5 microns in each cubic foot of air space. This is to ensure the particles (from the air) are not on the platter affecting the imaging of the drive. The platters are very sensitive – working with open platters is open space will definitely affect the quality of the recovery.

    The world is becoming more and more digital, with vastly more data only being stored in digital formats, whether it be family photos or business accounting information etc. At the same time, hard drive sizes are still growing exponentially, meaning that a single hard drive malfunction can now put as much as 10TB of data at risk. In the corporate world with the move towards virtualisation and larger storage systems, simple human errors can potentially put hundreds of terabytes of data in jeopardy, or run the risk of losing dozens of virtual machines. Backup technology is also improving, but systems are rarely perfect, and we can attest to the fact that a lot of data is lost every day with no good backups in place. There has been a huge rise in Ransomware attacks where both the production and backup systems are affected. All of these trends suggest that Data Recovery will still play a very important role in the world long into the future.

    In the near future we expect to see the demand for data recovery continue to grow, however we are seeing the mixture of failed devices changing over time. As time passes, we see less traditional HDD and more and more SSDs being sent in for recovery. We are continuing to see strong growth in recovery from mobile devices. On the enterprise side, we are seeing less standard RAID systems and a big shift towards more complex virtualised storage such as NetApp, VSAN and even complex NAS devices.

    Summaries of Ontrack

    Technical innovation: 30+ years of technology development and innovation in data recovery, enterprise software, managing data and associated risk

    Pioneers and leaders for data recovery (1,100+ employees)

    Deep technical and industry knowledge, R&D centre

    22 locations around the world with expertise that can be deployed anywhere

    Portable technology and global expertise to meet the “anywhere” demands of international data recovery and ediscovery

    Partners with OEM and Technology vendors for DR services

    KLDiscovery Ontrack (HK) Ltd provides

    - Ability to handle all range of media (tapes, FDD, flash, HDD, SSD, Large Enterprises systems like SAN, VM)
    - Tape services (maintenance, restore, ediscovery)
    - Ransomware
    - Data Destruction
    - Forensic
    - ediscovery (refers to any process in which electronic data is sought, located, secured, and searched with the intent of using it as evidence in a civil or criminal legal case)

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